Support

Frequently Asked Questions

Answers to the questions we hear most often about how Bright Tillmarine works, what it costs, and what you can expect once you start using the platform.

What exactly does Bright Tillmarine do?

Bright Tillmarine analyses market data and your personal investment parameters to generate structured dollar-cost averaging recommendations. Instead of guessing when and how much to invest, you receive a data-led schedule designed around a consistent, repeatable process.

Is Bright Tillmarine a broker or does it execute trades for me?

No. Bright Tillmarine is a decision-support platform, not a brokerage. It provides analysis, guidance, and scheduling recommendations. Any actual buying or selling of assets happens through your own brokerage or exchange account.

Who is this platform designed for?

Bright Tillmarine is built for investors who want a more disciplined, structured approach to recurring investing — whether you're managing a long-term portfolio or simply want to remove emotion and guesswork from your contribution schedule.

Do I need prior investing experience to use it?

No specific experience is required. The platform is designed to be usable by people who already understand the basics of investing and want a more systematic process, as well as those who are newer and want clear, structured guidance.

How does the platform decide on its recommendations?

Recommendations are generated by combining market data analysis with the inputs you provide, such as your investment horizon, contribution preferences, and risk tolerance. The methodology section on our homepage outlines the general process in more detail.

Can I customize the recommendations to fit my own strategy?

Yes. You can adjust inputs such as contribution amount, frequency, and target assets. The platform's output is a recommendation framework intended to support your decisions, not a rigid instruction you must follow exactly.

Is my financial information kept secure?

We take data handling seriously and apply reasonable administrative and technical safeguards to the information you provide. For full details on what is collected and how it is used, please see our Privacy Policy.

How much does Bright Tillmarine cost?

Pricing details are presented during onboarding once you access the platform. We aim to keep our pricing straightforward and clearly explained before you commit to anything.

Can I cancel or stop using the platform at any time?

Yes. You are free to stop using Bright Tillmarine whenever you choose. Specific terms around cancellation and any billing implications are outlined in our Terms of Service.

Does Bright Tillmarine guarantee investment returns?

No. Bright Tillmarine provides data-informed guidance to support a structured investing process, but it cannot and does not guarantee any specific financial outcome or return. All investing involves risk.

Is Bright Tillmarine a substitute for professional financial advice?

No. Bright Tillmarine is a tool intended to support your own decision-making process. It is not a substitute for personalized advice from a licensed financial professional, and you should consider seeking independent advice for decisions specific to your situation.

How do I get started?

You can request access through the "Access the Platform" link in the navigation menu. Once you're set up, you'll be guided through entering your preferences so the platform can begin generating recommendations.